Frequently Asked Questions

Here are the most common questions we get asked on calls:

Benjamin’s agency is a team of creatives — photographers, videographers, editors, graphic designers, social media managers, media buyers, project managers, and so much more.

We launched in 2023 when the founder, Kyle Benjamin Turner, was asked by clients like L’Oréal Groupe to create content in multiple major cities across North America while maintaining consistent quality.

As a photographer and videographer, he would constantly hire contractors to assist him on shoots, but realized that by building an in-house team of employees and contractors he could create consistency, higher quality, and lower costs for clients while maintaining quality in multiple cities.

Benjamin’s agency now manages over 200 projects per year, delivers over 3,000 pieces of content per year, and works with some of the biggest brands in North America.

Benjamin is the middle name of the agency’s founder, Kyle Benjamin Turner — a creative entrepreneur who has amassed a following of 50,000 and has 11 years of experience working with major brands, starting when he was only 17 years old.

Our crews shoot in New York and Toronto. If you want to shoot somewhere else, we quote travel separately.

Send us your products by the date we give you, before the shoot.

Yes. We build your content plan, and you get 1 round of changes before it’s locked.

Once it’s approved and your payment has cleared, we book the models, studio and wardrobe. You send us your brand brief, brand kit, moodboard and products.

After your payment clears, we hold a kickoff call, then send you a recap and your Scope of Work.

You share your brand brief, brand kit, moodboard and products. If ads are in your plan, you also give us access to your Meta ad account, your store and your tracking tools.

Plan on about 4 weeks from kickoff to shoot day. After the shoot, your photo gallery is ready to review in about a week, and your videos and ad graphics in about two weeks.

Each round of changes comes back 1 business day after you send your list. These dates assume you reply within 2 business days.

Ads are included in our Content + Ads and Enterprise plans.

Social posting is part of Enterprise - up to 20 posts and 10 story sets a month on Instagram and Facebook, posted after you approve them.